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Privacy Policy

Version 1.0 — Effective June 2026

1. Overview

This Privacy Policy explains how KHouse Holdings LLC handles information in connection with the Thermal Relief Designer (“the Application”). We collect the minimum necessary to operate an account-gated engineering tool.

2. Information We Collect

  • Account information: name, email address, and organization, provided at registration and used for authentication, access approval, and support.
  • Legal acceptance records: the version and timestamp of the Terms and Privacy Policy you accept.
  • Usage analytics: basic page-view and sign-in events used to understand feature usage and platform health.

Your relief-study inputs and results stay in your browser. Project configurations are held in your browser’s local storage and in files you explicitly save or load. They are not transmitted to or stored on our servers.

3. How We Use Information

We use account information to authenticate you, approve and manage access, send service-related communications, and provide support. We use aggregate analytics to improve the Application. We do not sell your personal information.

4. Service Providers

Authentication and account data are handled through Supabase (database and auth), transactional email is delivered through Resend, and the Application is hosted on Cloudflare. These providers process data on our behalf under their respective terms. Sign-in sessions are shared across KHouse Holdings LLC umbrella applications on the khousellc.com domain.

5. Cookies & Sessions

We use strictly necessary cookies to maintain your authenticated session. We do not use advertising or third-party tracking cookies.

6. Data Retention

We retain account and legal-acceptance records for as long as your account is active or as needed to provide the service and meet legal obligations. You may request deletion of your account at any time.

7. Your Rights

Depending on your jurisdiction (including CCPA and GDPR), you may have rights to access, correct, delete, or port your personal information. To exercise these rights, contact us at the address below.

8. Children

The Application is intended for professional users aged 18 or older and is not directed at children.

9. Changes

We may update this Policy from time to time. Material changes will be reflected by a new version and effective date, and may require renewed acceptance.

10. Contact

Privacy questions: scott@bluewatervision.net.